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My Account

Documents & Verification

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Information for Taxes How do I upload requested documents to the site?

Account Status

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How do I close my account ? Account closure and deletion How do I view my account summary? How do I reopen my account? How do I close my account? Account Closure and Deletion

Security

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Can I play for real money outside my state? Password Safety My identity check failed. What should I do? I've forgotten my screen name or password, what can I do? (DE, OH, PA, WV, IL, IN, MI, VA, NY, CO, ON, LA, IA, AZ) What can I do if I suspect fraud on my account? What are the password requirements?

Profile & Settings

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Why am I not receiving emails about my account? What is the BetRivers single app? (All BR) Why am not I receiving emails about my account? How do I file a complaint? How do I change my personal or account information? How can I add you to my Safe Senders Email list (All BR)

Phone: 1 (800) 610-1244

You are welcome to register from any state in the U.S., but must be 21+ years old and physically located in New York to wager. Not valid for any participant of the New York State Gaming Commission Statewide Voluntary Self-Exclusion Program. If you or someone you know has a gambling problem, crisis counseling and referral services can be accessed by calling 1-877-8-HOPENY | Text 467369. Rush Street Interactive NY, LLC is licensed in the State of New York by the New York Lottery to provide sports wagering services.